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VMware SRM

VMware SRM

Overview

What is VMware SRM?

VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.

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Recent Reviews

TrustRadius Insights

Easy Configuration and Execution: Reviewers have found VMWare SRM to be very easy to configure and execute, even for those who are not …
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Pricing

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What is VMware SRM?

VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Tech Preview: Site Recovery Manager and ActiveDR Setup and Test Recovery

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Product Details

What is VMware SRM?

VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.

VMware SRM Technical Details

Operating SystemsUnspecified
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Comparisons

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Reviews and Ratings

(32)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy Configuration and Execution: Reviewers have found VMWare SRM to be very easy to configure and execute, even for those who are not virtualization experts. This indicates that the product offers a user-friendly interface and does not require extensive technical knowledge to set up.

Multiple Protection Groups and Recovery Plans: Several users mentioned the helpfulness of having multiple protection groups and recovery plans in VMWare SRM. This feature allows users to implement recovery priorities and partial or full site recovery based on their specific needs, providing greater control over their disaster recovery processes.

Automated Replication Management: Users appreciate the automated replication management in VMWare SRM. The software takes care of replication from the failover site to the old primary site without requiring any additional tasks, making the disaster recovery process streamlined and time-saving.

Expensive Licensing: Many users have expressed concerns about the high cost of VMWare's licensing, particularly for those who only have a small number of virtual machines. They feel that the pricing is not justified by the value they receive.

Difficulty in Resolving Support Tickets: Several users have faced challenges when trying to get their support tickets resolved by VMWare support. This has led to frustration and delays in problem resolution, impacting their overall experience with the product.

Quality of Products and Technical Support Teams: Users are disappointed with the declining quality of VMWare's products and technical support teams. They believe that there has been a significant degradation in both areas over time.

Attribute Ratings

Reviews

(1-5 of 5)
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November 29, 2018

Easy Peasy Site Recovery

Ravinder Gupta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently hosting around 80 VMs on Production Site vCenter and 120 VMs on Non-Production Site vCenter. We use SRM to perform our bi-yearly disaster recovery drills for the virtual layer. We have been extremely please with the ease of configuring SRM and performing site recovery. Initially, we hired an SRM expert to do the job for us, but now our system admins are also able to perform the site recovery.
We have used VMware Site Recovery Manager for both failover and failback exercises without any issues. I like the way we can create multiple protection groups to facilitate recovery of virtual machines based on priority.
  • Ease of configuration. You don't have to be a virtualization expert to learn how VMWare SRM is configured and executed.
  • Creation of multiple protection groups and recovery plans helps implementing recovery priority and partial/full site recovery as required.
  • No additional tasks for managing replication. SRM takes care of replication from failover site to old primary site automatically.
  • I am not very pleased with the overall licensing cost. It's pretty expensive. Especially if you have a small number of VMs, you are paying a lot.
  • We had a little struggle getting our support tickets resolved by VMWare support.
It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs.
  • Our overall ROI seems to be pretty good, as ease of using VMWare SRM has helped us reducing cost of hiring separate virtualization experts. The task is being performed by our System Admins.
  • SRM steps execution was pretty smooth in our DR exercise. This has helped us achieve our RPO and RTO well under contracted limits.
Veeam Backup & Replication is slower than VMWare SRM and doesn't suits our RTO (Recovery Time Objective).
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
No
  • Creation of Protection Groups and Recovery Plan
  • Creation of SRM Plan
  • Execution of failover and failback
  • Execution of cleanup after an unsuccessful failover
VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Alejandro Contreras | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
SRM was compared against Veeam as the tool of choice for our virtual disaster recovery tool across our organization.
  • Easy to build a recovery plan
  • Easy to test recovery plans
  • Works with storage based replication or non storage based replication
  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
SRM is a good tool for a quick DR failover to a remote site.
  • Due to the very poor experiences we had with the setup and their support teams, I would not recommend it.
If SRM worked as advertised, it would be comparable, however, Veeam also provides you with the ability to create real time labs with your machines, and they can be accessed via a proxy. This allows you to failover some machines and test them from outside the DR bubble.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We installed it to provide enterprise-level protection to all virtualized applications.This tool allows customers to replicate virtual machines between sites.
  • Provides enterprise level protection to all virtualized applications
  • Allows one to choose between built-in vSphere Replication and a wide range of supported storage replication products.
  • Provides non-disruptive testing and automated failback.
  • Better UI, and CLI functions
  • Too slow at some tasks, it will be nice to accelerate it
All the vmware environments need a DRM to automate they DR process, its a must to save the cost of a total downtime for the enterprise.
Disaster Recovery
N/A
N/A
Data Center Backup
N/A
N/A
Enterprise Backup
N/A
N/A
  • Good ROI, only for vmware enviroments
  • Veam its a real option in some enviroments
The choice betweem vCRM and Veeam is tight, and only the same manufacturer compatibility is the win key to vCRM.
Abhishek Thakor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VMware Site Recovery Manager has been used to set up disaster recovery on all Tier 1 application servers. It is used across the whole organization. It address the issue of any failure or outage on [our] primary data center.
  • Very easy to set up disaster recovery.
  • Easy to manage and troubleshoot any issue.
  • One click to failover and failback.
  • Data sync is live and very consistent.
  • Pre-configuration of DR IP so after failover all VMs automatically bring up new IPs, no further configuration required.
  • Excellent VMware support in case of any failure.
  • Disaster recovery set up and configuration can be verified by running tests in test mode and capture the test results.
  • Priority level, server dependencies can be pre-configured.
  • Missing plug-in in VI Client.
VMs require to club into one ESX cluster for easy set up and disaster recovery, that point I don't like.
  • Better customer service.
  • Employees actually like to work on VMware Site Recovery manager and are very happy to see the overall out come.
  • Storage Level replication and manual failover /failback
Automatic vs manual efforts.
Application stack holders , all Tier 1 application servers configured under SRM for disaster recovery.
- VMware admins ,
- Storage admins
  • Disaster recovery
  • Easy to move workloads to DR site in case of hardware maintenance
  • point in time snapshot base replication, less chance of data loss and corruption
  • we use script for IP customization and DNS update for Linux VMs
  • Manual failover workload by mounting storage Lun snapshot and make it read/write on DR site
- easy to set up
- easy to protect critical servers in case of disaster
Excellent support provides by VMware , understand the issue and provide quick resolution
VMware provided support to resolve the issue when fail-over stuck and I was unable to cancel that to recover the servers
Dan Forlano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
VMware Site Recovery Manager (SRM) is used for mission critical servers. It gives us the ability to recover quickly, minimizing downtime in our globally supported company.
  • Ability to start servers in stages based on dependencies (DNS, DHCP, DC's first, database servers 2nd, applications 3rd, etc)
  • Ability to test failover in a "bubble network" Validate that the process does work in a controlled environment.
  • The ability to fail back is crucial. SRM has addressed this issue with its recovery plan policies.
  • Using self signed certs offer constant reconnections to remote devices.
  • Instruction or recommendations on how to patch, should you shutdown appliances or vmotion. Offer better understanding on DR (target) storage DRS or not to DRS, etc. This may be a vReplication issue.
  • Improve integration where vCenter service reboots are reduced or eliminated "Not Connected to SRM server" from vCenter to SRM error message "getAttribute: Session already invalidated".
We use the 25 server license for our environment and can fit all our mission critical systems for DR/BC. The license worked well within our budget. Setting up a test process and walk-thru is probably the most difficult part of this process. An "easy" test button would be cool.
  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
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